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UK enquiries open for private Zhuhai health-check retreat planning

RCN RetreatCN Private health-check retreats in Zhuhai

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RCN RetreatCN Private health-check retreats in Zhuhai

Travel coordination only. Medical services are provided by licensed hospitals and doctors.

Email: contact@retreatcn.co.uk

Privacy Notice

Privacy Notice

We respect your privacy and are committed to protecting your personal information. When you make an enquiry, we may collect the information needed to respond to your request.

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We respect your privacy and are committed to protecting your personal information.

When you make an enquiry, we may collect information such as your name, email address, preferred written contact details, approximate travel dates, number of travellers, travel preferences and the details you choose to provide in your enquiry.

We use this information to respond to your enquiry, understand your travel requirements, prepare or coordinate a tailored travel proposal, communicate with you about your arrangements and, where necessary, liaise with the relevant China-based travel service provider.

Where you request support in accessing a health check or other medical service, our role is limited to non-clinical communication and appointment coordination. Please do not submit detailed medical records, diagnoses or other sensitive health information through the general website enquiry form. Where medical information is required by a hospital or medical provider, you will be advised of the appropriate process for providing it directly or securely.

Where necessary for the requested service, your personal information may be shared with relevant travel providers, accommodation providers or other service providers involved in your arrangements. Medical information will not be used to provide medical advice or make medical decisions on your behalf.

As some of our services involve providers located in China, your personal information may need to be transferred or made accessible outside the United Kingdom. Any such handling of personal information will be carried out in accordance with applicable data protection requirements.

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any applicable legal, accounting or record-keeping requirements.

You may have rights in relation to your personal information, including the right to request access, correction or deletion of your information, subject to applicable law.

For privacy enquiries or requests relating to your personal information, please contact us at: contact@retreatcn.co.uk.

For more information, please see our full Privacy Policy.

Disclaimer

Travel Coordination & Medical Disclaimer

Our role is limited to travel planning, accommodation arrangements and general non-clinical coordination support. We are not a hospital, clinic or medical provider.

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Our role is limited to travel planning, accommodation arrangements and general non-clinical coordination support.

We are not a hospital, clinic or medical provider, and we do not provide medical advice, medical assessments, diagnoses, treatment recommendations or medical treatment.

Where a client wishes to access a health check, consultation or other medical service, our role is limited to assisting with general communication and appointment coordination where requested. All medical services are provided independently by the relevant hospital, clinic or licensed medical practitioner and are subject to their own assessment, availability, terms, charges and clinical procedures.

Any decision about whether a health check, consultation, procedure or treatment is suitable for a client must be made by the relevant qualified medical professional. We do not guarantee appointment availability, medical suitability, diagnosis, treatment results or clinical outcomes.

Where a package states that a standard health-check provider fee is included, that inclusion relates only to the listed screening arrangement for that package and remains subject to provider availability, assessment, terms and procedures. Any additional consultations, tests, procedures, treatments, upgrades or follow-up services may incur separate charges and may need to be paid directly to the relevant provider.

Clients are responsible for ensuring that they have appropriate passports, visas, travel documents and suitable travel insurance. Where travelling for the purpose of receiving planned medical services, clients should confirm that they have appropriate insurance cover, as standard travel insurance may not cover planned medical treatment abroad.

Nothing on this website constitutes medical advice or should be used as a substitute for advice from a suitably qualified medical professional.

Refund & Cancellation

Refund & Cancellation Policy

RetreatCN package fees cover the listed China-side retreat arrangements. Refunds depend on cancellation timing, work already completed and third-party provider terms.

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RetreatCN package fees cover the listed China-side retreat arrangements, including standard health-check provider fee inclusion where expressly stated, accommodation, planned meals, local transport, listed route experiences and non-clinical coordination support. UK-Hong Kong international flights, passport or visa costs, insurance, personal spending, optional sea activities and upgrades are excluded unless expressly agreed in writing.

Once itinerary preparation, supplier communication, accommodation liaison, transport coordination, provider appointment coordination or other package work has begun, part of the package fee may become non-refundable to reflect professional time, committed arrangements and third-party costs.

Third-party costs, including but not limited to hotels, transport, ferry tickets, activities, interpreters, travel service providers, hospitals, clinics and licensed medical practitioners, are governed by the cancellation, amendment, no-show and refund terms of the relevant provider. These costs may be non-refundable or may incur charges outside RetreatCN's control.

Medical services are provided independently by the relevant hospital, clinic or licensed medical practitioner. Any cancellation, amendment or refund request relating to medical services is subject to that provider's own terms, even where a standard health-check provider fee has been included in the RetreatCN package price.

Date changes, itinerary amendments or changes to traveller numbers are subject to availability, provider approval and any additional costs. RetreatCN may charge a reasonable additional coordination fee where substantial re-planning or repeated amendments are required.

RetreatCN is not responsible for losses, additional costs or missed services caused by flight disruption, visa or immigration issues, passport problems, illness, weather, government action, force majeure events, client delay, client cancellation or circumstances outside our reasonable control. Clients are strongly advised to arrange suitable travel insurance, including cover appropriate to any planned overseas medical services.

Approved refunds will normally be returned to the original payment method where possible. Refund timing depends on the payment provider, banking system and any applicable currency conversion process.

This policy does not affect any mandatory rights a client may have under applicable law.

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